FAQs
Welcome to the EYC FAQs page! Here, you’ll find answers to our most common questions. If you can’t find what you’re looking for, feel free to reach out to us via our Contact Us page.
General Questions
What does EYC stand for?
EYC stands for Elevate You Clothing. Our brand is all about empowering you to own your power and elevate yourself through confident, stylish streetwear.
Where is EYC based?
We’re proudly based in Sydney, Australia, where EYC was founded in 2024.
Ordering & Shipping
How can I place an order?
Simply browse our online store, select your favorite pieces, and follow the checkout process. It’s quick and secure!
Do you ship internationally?
At this stage, we only ship within New Zealand. We hope to expand our shipping options soon, so stay tuned!
How long will it take to receive my order?
- Australia: 3-7 business days
- New Zealand: 7-14 business days
Can I track my order?
Yes! Once your order is shipped, we’ll send you a tracking link to follow its journey.
What should I do if my order is delayed or lost?
If you experience any issues with your shipment, contact us at info@eyclothing.com.au with your order number, and we’ll assist you.
Product Information
What sizes do you offer?
Our sizing ranges are inclusive and cater to all body types
How should I care for my EYC clothing?
For the best results, machine wash your items in cold water and air dry. Avoid bleach and high heat drying to maintain the quality of your pieces.
Collaborations & Partnerships
I’d like to collaborate with EYC. Who do I contact?
We’re always open to collaborations! Send your proposal to info@eyclothing.com.au with details about your idea.
Still have questions?
Reach out to us at 📧 info@eyclothing.com.au, and we’ll be happy to assist you!
Thank you for being part of the EYC movement.